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Emergency contact numbers

  • Emergency contact information and reporting issues out of hours

    If you need to report an emergency or speak with us outside of our usual office hours you can find useful contact information on this page.

  • Emergency contact information for Belfast City Council

    These numbers should only be used in an emergency.

    Contact Phone number  Details
    Belfast City Council 07850 499 622 These numbers are for out-of-hours to report emergencies such as a serious chemical spillage, flooding, a fatal accident in a workplace or a dangerous building likely to collapse.
    028 9027 0428 To report an emergency to us during office hours only.
    Visit emergency planning for more information
  • Key public service numbers

    Service Phone number Details
    Fire, police and ambulance 999  
    Police non-emergency 101  
    Crimestoppers 0800 555 111  
    Flooding Incident Line 0300 2000 100 Use this number to report serious flooding (24 hours a day, seven days a week).
    Housing Executive 0344 892 0901  
    NIE 03457 643 643 For electricity faults, hazards, supply issues or power cuts.
    NI Gas Emergency Service 0800 002 001 For gas smells or leaks. You should report these immediately.
    DfI Roads 0300 200 7899 For reporting faults with street lighting, potholes and damage to pavements.
    Northern Ireland Water Leakline 0800 028 2011 For reporting a leak in the mains water supply (24 hours a day, seven days a week).
    Northern Ireland Water Waterline 0845 744 0088
    Typetalk number: 0800 051 5446 for people with hearing difficulties.
    Waterline: for all other emergencies including blocked manholes or sewers. You should first check whether the issue only affects your property. If it does only affect your property, you will need to contact a private contractor. For rented properties, speak to your landlord.
    Education Authority (Belfast) 028 9056 4000  

    Hospitals 

    Hospital  Phone number 
    Belfast City Hospital  028 9032 9241 
    Mater Hospital  028 9074 1211 
    Musgrave Park Hospital  028 9090 2000 
    Royal Victoria Hospital (including children’s and maternity)  028 9024 0503 
  • Reporting issues to us out of hours

    Some of our services are available outside of usual office hours. These are shown in the table.

    Issue or service Phone number More information
    Night-time noise service 028 9037 3006 Read more about our night-time noise service and the hours it operates.
    If you are locked inside a park 07850 499 622 We will return your call as soon as possible.
    Needles or other drug litter 07850 499 622 We will work to remove needles or other drug litter as soon as possible when it is reported to us. Read more about how we deal with needles and drug litter.

    These services are not available outside of normal office hours:

  • Other council areas and issues not managed by us

    We can only repond to emergencies within the Belfast City Council area. You can find the contact details for other council areas at nidirect.

    To report dead wild birds in our parks or other other locations including ducks, swans and geese, go to DAERA (link opens in new window).

    To report injured wildlife in our parks or other locations, go to USPCA (link opens in new window).

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